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      SAIC

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      SAIC reviews

      Poor Workplace - IT Service Desk Analyst SAIC Employee Review

      1.0
      May 12, 2023
      It service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros are not available for this position.

      Cons

      - Once hired on, onboarding delays your verified start date and TASS application - Leadership feels they can talk to their agents anyway they see fit - Company disapproves of agents disconnecting if users speak hastly during instruction. - Withholds Secret Clearance until they feel they should provide. - Traffic leading into base can delay arrival and management doesn't provide leniency. - Difficulty with callout or absence process. - Management does not respond to delays in agent start dates. - Management stretches the truth of ability to find another employment. - Recruitment informs incorrect salary rate - New agents training new agents without proper compensation.

      avatar
      SAIC Response
      3y
      We want to extend our sincerest apologies concerning the issues you have faced. At SAIC, we take great pride in maintaining the highest quality standards for our employees. We hope you will give us an opportunity to discuss this further with you.

      Explore other reviews about SAIC

      5.0
      Jun 6, 2026
      Government contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits now

      Cons

      Working for the government can be stressful

      2.0
      Jun 30, 2026
      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent learning and development opportunities. Some really passionate and hard working people on your teams. Performance management is relaxed and flexible.

      Cons

      Benefits are wildly expensive for a company of their size. Was laid off with 1.5 months notice right before Christmas. Months prior to layoff was forced to use my PTO due to gov shutdown, but was still getting my full paycheck during shutdown. I believe this was so that they could diminish our PTO banks so they would have to pay out less when they laid us off. Laid off with zero severance despite being at company for almost 4 years and being in good standing. No efforts from management to make connections for a new internal role despite being strongly encouraged to search internally. New CEO Jim is not personable at all. Gives heavy corporate and cog in a machine vibes. Rumor has it that in the defense contracting industry, SAIC will be faring rather poorly within next 1-4 years.

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