Not all it's cracked up to be - Customer Service Representative SAIC Employee Review

2.0
Mar 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits package was pretty good. I have a better one now, but I did get pretty good benefits while working at SAIC. It's a big company with decent stability, and great name recognition. I got along with my coworkers.

Cons

There was no direct mechanism for job advancement. Even the people that did advance within the company admitted that to some degree it was based on luck more so than achievement. Training was limited to the minimum necessary to get me working, without any real effort to do above and beyond. It's hard to inspire employees to do that, when their management is clearly not interested in doing the same.

Explore other reviews about SAIC

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

-Love the contract -People are great to work with -Very flexible with times -If had a very long day, can lessen time to work less later in week

Cons

-Sometimes you gotta work a long freaking day -Have to be ready to get called to go to base at like 1 am

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent learning and development opportunities. Some really passionate and hard working people on your teams. Performance management is relaxed and flexible.

Cons

Benefits are wildly expensive for a company of their size. Was laid off with 1.5 months notice right before Christmas. Months prior to layoff was forced to use my PTO due to gov shutdown, but was still getting my full paycheck during shutdown. I believe this was so that they could diminish our PTO banks so they would have to pay out less when they laid us off. Laid off with zero severance despite being at company for almost 4 years and being in good standing. No efforts from management to make connections for a new internal role despite being strongly encouraged to search internally. New CEO Jim is not personable at all. Gives heavy corporate and cog in a machine vibes. Rumor has it that in the defense contracting industry, SAIC will be faring rather poorly within next 1-4 years.

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