Bad Raises, Bad Leadership - Senior Customer Success Manager SAP Employee Review

3.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great people and always make time to help. You can often find a new role that isn't directly related to what you currently do if you network well.

Cons

Culture has been completely lost, management/board is based on nepotism and friendship (See North American President/CRO who has no sales experience but somehow leads sales for the most strategic region globally). Pay is awful, about 2% raises for the past 5 years, 10% if you move internally/get a promotion (Good luck with that). No RSUs unless youre very senior, only ESOPP. Overall, this place is lucky they have a strong foothold in the largest companies in the world, otherwise the ship would have already sunk.

Explore other reviews about SAP

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good wlb, good tech stack, good management

Cons

salary comp can be better

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

They didn't lay people off during COVID, decent pay and benefits. Remote option more than 40 miles from an office.

Cons

They ask for your input but punish if it doesn't match their vision. After 2022, management trend is to "throw employees under the bus" to cover their errors. Spiteful culture. Half-baked initiatives. Also, compliance "investigations" cover rather than resolve.

See reviews by: Helpful|Rating|Date|All