Great culture and work-life balance, but pay raises lackluster - Customer Success Manager (CSM) SAP Employee Review

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Great work life balance Culture and people are phenomenal

Cons

Pay raises are typically underwhelming and as such you see many people try to "boomerang" by accepting a job elsewhere to get a pay raise before coming back There are many different jobs within SAP. However, it feels like it is much easier to find a lateral move than a move that acts as a promotion here.

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5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good wlb, good tech stack, good management

Cons

salary comp can be better

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

They didn't lay people off during COVID, decent pay and benefits. Remote option more than 40 miles from an office.

Cons

They ask for your input but punish if it doesn't match their vision. After 2022, management trend is to "throw employees under the bus" to cover their errors. Spiteful culture. Half-baked initiatives. Also, compliance "investigations" cover rather than resolve.

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