Pay is falling behind competition - Specialist SCAN Health Plan Employee Review

2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great mission. Some great people work here that care about the mission.

Cons

Salaries have not kept up with inflation or the market. Upper leadership is becoming more elitist. All the Harvard MBAs and corp dev at the top haven’t a clue. High turnover and new hires lack experience.

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SCAN Health Plan Response
5mo
We regret hearing about your negative experience, but are glad to see that SCAN’s mission to keep seniors healthy and independent continues to resonate with you and with other colleagues around the organization. We want to be clear in addressing the characterization of our leadership – there is no room for elitism or behaviors that undermine trust here at SCAN. Our leadership team is deeply involved in the day-to-day work of the organization and remains accessible, engaged, and committed to SCAN’s mission, working closely with frontline teams to ensure decisions reflect what’s best for our members. As SCAN continues to grow and evolve, we’re always actively reviewing spending and resource allocation with financial stewardship in mind to ensure long-term scale and stability for our members and Rebels alike. Similarly, employment decisions are made carefully and with our members’ best interests in mind. And while growth isn’t without challenge, we remain committed to listening, learning, and improving, and with 91% of our Rebels (employees) saying that SCAN is a great place to work according to our Great Place to Work survey, we believe we’re headed in the right direction. That said, we hear you and encourage all employees to share their feedback, whether through surveys, direct conversations, or other channels. Honest input is not only welcomed, but essential in helping us improve as we continue to grow and evolve as an organization, and no one should feel hesitant to make their voice heard. Please don’t hesitate to share your feedback with a member of the HR team at peoplerelations@scanhealthplan.com at any time.

Explore other reviews about SCAN Health Plan

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- The culture fits my working style - Minimum oversight from management - Experienced teammates to learn from - The benefits package is a big pro - Consistent effort receives recognition

Cons

Initial training didn't cover everything I needed in the first few weeks.

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
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SCAN Health Plan Response
6d
Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
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