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SCAN Health Plan

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SCAN Health Plan reviews

Mircoagression and Micromanagement - Anonymous employee SCAN Health Plan Employee Review

3.0
Feb 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive, including a strong base pay and bonus structure. The organization offers generous benefits such as recharge days, excellent PTO and occurrence policies, and thoughtful holiday gifts that demonstrate appreciation for staff. Overall, the benefits package and time-off policies are well above average.

Cons

I am not a direct employee SCAN health plan , but work under the organization’s umbrella. My experience with a specific supervisor involved excessive micromanagement that created an unnecessarily stressful work environment (yes, even remotely) This included frequent monitoring of team status throughout the day, repeated emails, texts even to my personal phone, close scrutiny of my work and performance , recurring unscheduled team calls lasting 30–60 minutes that were not placed on my calendar or accounted for in time tracking Communication often referenced potential HR involvement in a passive or indirect manner as a scare tactic. The lack of clear boundaries, advance scheduling, and consistent communication expectations made it difficult to manage workload efficiently and negatively impacted work-life balance.

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SCAN Health Plan Response
5mo
We regret hearing about your negative experience, but are glad to see that you enjoy our robust benefits offerings and the programs we’ve implemented to support work-life balance for our Rebels (employees). We want to be clear – there is no room for scare tactics or other behaviors that undermine trust here at SCAN. Additionally, all time-tracking laws are expected to be followed by employees and leaders alike, and feedback and communication is to be conducted with professionalism, respect, and transparency. Creating a positive work environment where all of our Rebels can collectively contribute to our mission to keep seniors healthy and independent matters deeply to us, and with 91% of our Rebels saying that SCAN is a great place to work according to our Great Place to Work survey, we want to continue to head in the right direction. That said, we hear you and encourage all employees to share their feedback, whether through surveys, direct conversations, or other channels. Honest input is not only welcomed, but essential in helping us improve as we continue to grow and evolve as an organization, and no one should feel hesitant to make their voice heard. Please don’t hesitate to share your feedback with a member of the HR team at peoplerelations@scanhealthplan.com at any time.

Explore other reviews about SCAN Health Plan

5.0
Jul 22, 2026
Healthcare
Recommend
CEO approval
Business Outlook

Pros

The benefits package includes health insurance, PTO, paid holidays, 401k, and tuition reimbursement. The team is supportive, and everyone is dedicated to providing high-quality care. I enjoy building relationships with participants and their families. It’s great to know your work helps people remain independent and comfortable in their own homes.

Cons

Balancing many responsibilities leads to some tough days.

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

4
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SCAN Health Plan Response
1w
Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
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