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SCAN Health Plan

Engaged Employer

SCAN Health Plan reviews

Absolutely abhorrent place to work - Rather Not Say. SCAN Health Plan Employee Review

1.0
Feb 6, 2026
Rather not say.
Recommend
CEO approval
Business Outlook

Pros

Salaries are higher than market. Benefits are good. If you have a toxic nature or throw people under the bus, you will do well here.

Cons

Leadership is really immature starting from the top. Governed by a board that does not care about the toxic culture here. People that are good at their jobs and are well liked seem to disappear overnight with little to no explanation. If explanation is given, it is blamed on the departed employee. Turnover is very high making it hard to do your job, no matter which department you are in. The CEO clearly loves the spotlight but is hypocriticul because what is on Linkedin does not match the company culture. Careers go to flounder here. Finding a job is hard but still avoid this place. Company and leadership change directions every second and you are left to fail as an employee.

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SCAN Health Plan Response
4mo
We regret hearing about your negative experience, but are glad to see that you enjoyed our robust benefits offerings during your time here at SCAN. While we understand individual experiences can vary, we want to be clear; the environment described does not reflect the culture we work hard to cultivate at SCAN – a workplace where our Rebels (employees) can feel heard, valued, and connected to our mission of keeping seniors healthy and independent. Leaders at SCAN are expected to stay closely connected with the work and teams at SCAN, actively engaging across all levels to understand challenges and continuously drive improvement. Similarly, employment decisions are made carefully with the best interests of our members and employees in mind to ensure we continue to serve our mission effectively. Our board and CEO remain deeply committed to SCAN’s mission, and messages shared publicly are a genuine reflection of those efforts to hold ourselves accountable to our standards. With 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. As we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.

Explore other reviews about SCAN Health Plan

5.0
Jul 16, 2026
Member service representative
Recommend
CEO approval
Business Outlook

Pros

- The culture fits my working style - Minimum oversight from management - Experienced teammates to learn from - The benefits package is a big pro - Consistent effort receives recognition

Cons

Initial training didn't cover everything I needed in the first few weeks.

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
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SCAN Health Plan Response
5d
Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
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