Change Healthcare. Change Lives. - Vice President SCAN Health Plan Employee Review

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve held leadership roles at several organizations. I wasn’t sure what to expect at SCAN. It has surpassed any expectation I had and given me things in a role I didn’t even know I needed. The work is genuinely consequential. This isn’t a company that talks about changing healthcare; it’s actually doing it. The problems are hard, the stakes are real, and you feel that every day. If you want a comfortable seat at the table or to just coast, this isn’t the place for you. If you want to do the most meaningful work of your career, it might be. The culture of inclusion isn’t performative. I’ve worked at companies with DEI for show and not much else underneath. Here, belonging is embedded in how decisions get made, who’s in the room, and who actually gets credit. The CEO wants to hear from the people actually doing the work, not just the leaders. He shares his cell phone with every employee and his email with every member. He and the entire executive team have a true open door policy. We have specialty plans for various communities and a street medicine division that transforms the lives of people experiencing homelessness. The challenger culture is real and it goes both ways. You’re expected to push back, question assumptions, and bring your sharpest thinking. I’ve seen ideas from every level of the organization reshape strategy. That kind of intellectual honesty is hard to manufacture and harder to sustain. The values we have posted up around the office are reinforced with shocking regularity and show up in how people are treated when things get hard. At the end of the day, you’re not just empowered to get things done, you’re expected to. Which is a great feeling when you’re someone who wants to have an impact not just generate output. If you like transformation, human-centered technology investments, true egalitarian, empowered, performance-driven culture - then there’s nowhere better to be.

Cons

The pace is intense (which it should be given what we owe the people who count on us), and the bar is high. But if you’re energized by being in the middle of something that matters — and you want to grow faster than you thought possible — you’ll find your people here.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback. We are delighted to hear that your experience has exceeded your expectations and that you find your work both meaningful and rewarding. Creating an environment where employees can thrive while advancing our commitment to seniors is central to who we are as an organization. Experiences like yours reflect that commitment and contribute to our 91% Great Place to Work rating. We are also pleased to hear that you value the collaboration and support of your colleagues, and appreciate benefits such as Recharge Days, which help foster well-being and balance. While our work is dynamic and fast-paced, the passion, expertise, and dedication of our Rebel team members remain the driving force behind everything we accomplish. Thank you for helping make SCAN a place where our Rebels and members alike can thrive.

Explore other reviews about SCAN Health Plan

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- The culture fits my working style - Minimum oversight from management - Experienced teammates to learn from - The benefits package is a big pro - Consistent effort receives recognition

Cons

Initial training didn't cover everything I needed in the first few weeks.

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
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SCAN Health Plan Response
6d
Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
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