Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

SCAN Health Plan

Engaged Employer

SCAN Health Plan reviews

Poor Knowledge of the CEO is Obvious - Anonymous Employee- Former Employee SCAN Health Plan Employee Review

2.0
Jun 14, 2025
anonymous employee- former employee
Recommend
CEO approval
Business Outlook

Pros

I didn’t come across any pros while working here. When the leadership is terrible, there aren’t any pros in a workplace.

Cons

The CEO is awfully arrogant and fake. This person lies blatantly about understanding the industry, but it’s obvious that this person lacks the knowledge of how a health plan works. It was ridiculous because the CEO put tons of pressure on us (employees) without understanding our challenges.

avatar
SCAN Health Plan Response
1y
We regret hearing about your negative experience. And while we understand that individual experiences can vary, at SCAN, we’re proud to be led by a CEO who is widely respected across the healthcare industry and deeply committed to our mission of keeping seniors healthy and independent. His leadership is grounded in decades of experience, having served in key roles across the industry—including government, and leading health plans—which brings a highly-knowledgeable and well-rounded perspective to his work at SCAN. He works closely with teams across the organization to stay connected to challenges, drive innovation, and uphold our values as a not-for-profit. As you have moved on from SCAN, we wish you the best in your future pursuits.

Explore other reviews about SCAN Health Plan

5.0
Jul 16, 2026
Member service representative
Recommend
CEO approval
Business Outlook

Pros

- The culture fits my working style - Minimum oversight from management - Experienced teammates to learn from - The benefits package is a big pro - Consistent effort receives recognition

Cons

Initial training didn't cover everything I needed in the first few weeks.

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Benefits - pto, holidays, $14/mo for individual insurance 2. Coworkers appear that they always are willing to help 3. The mission and non-profit side

Cons

1. They will string you along if you are a temp and keep saying they will hire you, then fire you. Temps are treated as easily resplaceable and you will be fired with no notice 2. Tons of layoffs of whole or partial departments being outsourced to overseas 3. Loved scan before current CEO. Sorry, but he is asking way too much for the pay 4. Questions to direct manager and other departments have to be submitted through a tracker system 5. Tracking metric system is unrealistic with my job, yet still forced upon us. They reworked the performance goals and it’s impossible to get overachieves now = less of a raise. The raise is hardly 3% most years 6. They are now transitioning back to office at least 3 days a week, making it mandatory if you live within 50 miles, yet hire many out of state workers 7. Hard to get clear guidance - takes a while for managers to respond; outdated job aids 8. Constant turn over with unclear guidance on who to direct questions to. Managers in my department don’t last over two years. 9. Pushing new technology before it’s ready and having AI being forced upon us when our department has no use for it yet.

3
avatar
SCAN Health Plan Response
5d
Thank you for sharing your feedback and for your more than 10 years with SCAN. We understand that this experience has been frustrating, and we want you to know that we value your perspective and are here to support you. As SCAN continues to grow and bring our mission to more seniors across the country, change is a necessary part of that progress. At the same time, we recognize that change can be challenging—especially in a fast-paced environment. Organizational growth, evolving business needs, new technologies, and workplace policies can all create different experiences and viewpoints. We encourage you to speak with your supervisor or contact peoplerelations@scanhealthplan.com with your feedback. We also have an open-door policy at all levels of the organization, so please take advantage of those opportunities as well. Our goal is to continue balancing flexibility, accountability, innovation, and collaboration as we grow, while also supporting our employees and staying focused on the members we serve.
See reviews by: Helpful|Rating|Date|All
Related searches: SCAN Health Plan jobs | SCAN Health Plan salaries | SCAN Health Plan benefits | SCAN Health Plan interviews
SCAN Health Plan reviewsSCAN Health Plan Anonymous Employee- Former Employee reviewsSCAN Health Plan review