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SMS Data Products Group

Engaged Employer

Tried to severely lowball me at hire; no communication - Technical Support Engineer SMS Data Products Group Employee Review

3.0
Oct 29, 2017
Recommend
CEO approval
Business Outlook

Pros

--Willing to pay for certs --Very little micromanagement when contracting out

Cons

--After going through a single scope background investigation, SMS offered me a $25k salary for a position I'd learned of through a friend that I knew was starting at $40k, citing my lack of experience. I stated that I had already found another position that was offering me $40k, and they IMMEDIATELY said that they could do $40k. --Was promised performance reviews which would lead to salary negotiations. Neither ever occurred. --No transparency in regards to the future of our jobs when client contract was up for renewal. We were given misinformation in regards to whether we would continue to work for SMS, be moved to another company that would take over the contract, or continue to be employed on the contract at all. Were finally given correct details about a week prior to contract transition, which basicaly equated to, "We have no other positions available for you, so if you want to keep your jobs, you have no option other than to transition to the new company which will take over the contract."

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SMS Data Products Group Response
8y
I'm sorry to hear about your experience with SMS! I assure you this is not how we operate. SMS understands the value of our employees and do a great deal of research on an annual basis to ensure we offer fair compensation based on experience and qualifications. We also do performance evaluations on an annual basis for our employees every November, so I'm unsure as to why you would not have had one unless you left prior to the evaluation period. Additionally we do our best to find other opportunities for our employees when a contract ends. Unfortunately we cannot always find other contracts to transfer our employees too depending on individual qualifications. When that is the situation, we recommend transitioning with the new prime if you enjoy the work. We hate losing SMS employees, but unfortunately that is the nature of the federal contract world at times. If you see another opportunity with SMS in the future, I welcome you to contact me. Hopefully you'll see the better side of SMS. Thanks for taking the time to share your experience. --- Melanie Shipley, Vice President, Human Resources

Explore other reviews about SMS Data Products Group

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Ecellent work enviornment. Excellent benefits

Cons

I don't have a negative opinion

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with genuine focus on people

Cons

Not lot of opportunity to grow

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SMS Data Products Group Response
5mo
Thanks for the 5-star rating! We're glad you enjoy working at SMS and recognize our employee focus culture too. While smaller contracts may have limited grow depending on their location, SMS consistently promotes from within and offer great training programs, certification and tuition reimbursement, and leadership groups to help professional development. We appreciate the feedback! -- Melanie Shipley, VP, Human Resources
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