Strong product but leadership issues harming culture - Sales Manager SPS Commerce Employee Review

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

strong product, great name in market, and fun culture for the most part.

Cons

- New leadership has dropped the ball tremedously, started destroying culture and trust - laying people off quietly to not make it look like they are in trouble - Clearly made the wrong call bringing Chad on board

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, good people, and have a huge market share and reputation as biggest player in market.

Cons

Massive changes coming with new leadership and activist investors have them hemorrhaging talent. Benefits are also fairly antiquated.

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