Trying to fix things that weren't broken - Strategic Account Executive SPS Commerce Employee Review

3.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Culture, good pay, growing company

Cons

New changes to sales department has caused a negative outlook. It takes a long time to understand and perfect what we sell based on the complexity and sheer knowledge required to be successful. New territories were rolled out that prove new management doesn't understand how we sell and why we were successful. They are completely uneven despite that quotas are different. Now reps are pigeon-holed into one segment after spending years learning about retail. Tenured reps now are cold prospecting into accounts that have been worked over, and new reps who don't understand what we sell are vetting out warm opportunities which previously was our bread and butter. Growth is sure to decline if they don't make a change.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product, good people, and have a huge market share and reputation as biggest player in market.

Cons

Massive changes coming with new leadership and activist investors have them hemorrhaging talent. Benefits are also fairly antiquated.

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