Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (24) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 67 reviews)); "Great team to work with." ((in 39 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 175 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 65 reviews)); "Long hours and 3am starts" ((in 53 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 35 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

Poor service - Duty Manager SSP Group Employee Review

2.0

Jan 15, 2025

Duty manager

Recommend

CEO approval

Business Outlook

Pros

I made some good friends at the company. Should you wish to be promoted and move up the ladder this is reasonable - within Hospitality. Flexible working. Minor discounts.

Cons

This company has poor service. Working at Starbucks barely out of university the manager’s worked us around. Especially the operational manager Shohaib. Any concerns were ignored, and never asked or cared the staff are. Ignored and downplayed serious situations. Severe lack of training.

SSP Group Response

We are sorry to hear about your negative experience. Your feedback is important to us, we take matters seriously and the issue will be escalated to the appropriate department.

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5.0

Jul 4, 2026

Bartender/server

Recommend

CEO approval

Business Outlook

Pros

Great team members and make money depend on the season

Cons

management aren’t on site all the time due to managing multiple locations.

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

1.0

Jul 20, 2026

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Very bad environment and very bad management

Cons

Managers never Suport employees Employees always hast to do other jobs

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Jobs at SSP Group

Shift Supervisor - IHOP (DFW)

Food Safety and Quality Assurance Manager

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SSP Group

Poor service - Duty Manager SSP Group Employee Review

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