Nice job while it lasted - Technical Support Analyst STRATACACHE Employee Review

2.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-Training was great. -Unlimited overtime. -Not a lot of pressure despite being a call center environment. -Supervisors were cool. -Not much micromanagement. -No fights to use PTO. -Paid holidays and double time if you choose to work a holiday. -Decent-ish benefits.

Cons

-Job itself is brain-dead easy (might get bored). -Very little PTO accrual. -Upper management was prone to making haphazard decisions at all times. -Very limited upward mobility despite initial promises. -Feels like half the company was unceremoniously laid off at the beginning of 2026. No PTO payout, no severance, just "pack you stuff and clear out".

Explore other reviews about STRATACACHE

5.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Small sized company Free coffee and snacks

Cons

No remote work 5 days on-site

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, easy work, well established knowledgebase

Cons

Limited opportunity for promotion, company outlook is poor

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