A Great Company with Failings - Software Helpdesk Representative Sabre Employee Review

3.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Great products, great work atmosphere, mostly well-managed, clean and orderly work environment, salaries a bit above the average in this area (Montevideo UY), very positive and friendly workforce, good training programs, wonderful place to learn and acquire new skills. Sabre is still one of the best employers in the area, and working at Sabre is great for adding to the CV.

Cons

Horrible location very far from where most educated middle-class people in the city live (Pocitos, Parque Rodó, etc.), far from the Centre, far from the University. There are major errors in communication with employees at critical times, failure to understand the local culture. Failure to make simple gestures to employees, like organizing transportation on May 1 and during bus strikes when people are worried about getting home from work and there are no or few buses. Our culture is more friendly and polite than American culture in general and not openly critical, but this doesn't mean that people are satisfied with their situation. Many very bright and capable people left the company when a Sabre customer opened a call centre in a more central location. Many of those people were furious with Sabre for delaying an increase in salary while they negotiated with the wage council. Sabre lost many excellent employees.

Explore other reviews about Sabre

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and work life balance.

Cons

Not much direction and clarity from upper management.

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and strict no harassment policy implemented and follow by management

Cons

No growth or career path. Distributed teams that caused delays and awkard working hours

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