Always change - Customer Service Representative (CSR) Safeway Employee Review

4.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast paced Overall a good time

Cons

Feels like as I had input I was just there to make sure I did the schematic correctly. I was in produce and meat and I was unable to use the skills and leadership I had to maximize the product and the overall experience was great. The guy from corporate walks in says that the whole picture was supposed to be like a schematic that was on a printed document

Explore other reviews about Safeway

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment and flexibility.

Cons

I can't think of anything in particular. It's has ben a few years sense I've moved on.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, answer external phone calls, and move freight. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees. Management in the morning all skip out on the evening management early every single day, a luxury the closing staff are not allowed.

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