A frustrating place to work! - Anonymous employee Safeway Employee Review

2.0
Sep 27, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, the people here are nice and helpful. The business seems to be stable, even in the economic downturn. The location is great and the gym and cafeteria are very nice amenities.

Cons

Working here I feel like I've gone back in time 20 years because the systems are antiquated, "face-time" and politics are the only ways to get ahead, and pro-employee benefits like telecommuting and a relaxed dress-code are frowned upon. In addition, the CEO along with Sr. management rule with an "I know what's best for you", command and control approach. Fresh ideas from outsiders are often stifled by a stale, unwavering bureaucracy of senior leaders. Wages are not competitive and meaningful recognition is few and far between, unless you happen to be one of the chosen few. Lastly, I am shocked by the overwhelming amount of poor leaders (i.e. micro-managing, condescending, bullying, self-serving) in this organization. It's clear that recognizing, developing and empowering people is not the focus here!

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5.0
May 11, 2026
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CEO approval
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Pros

job was near my location

Cons

non flexible, shift-based, and compressed hours.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, and answer external phone calls. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees.

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