Remote CSR - Customer Service Representative (CSR) Safeway Employee Review

5.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Communication was very good, and readily available especially for being remote. Supervisor was kind and gave great feedback.

Cons

Dealing with Monopoly game season. But honestly, good place overall to work.

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Safeway Response
5y
I want to thank you for your feedback and criticisms. We take your thoughts to heart and I will share your review with my team. Have a great day!

Explore other reviews about Safeway

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment and flexibility.

Cons

I can't think of anything in particular. It's has ben a few years sense I've moved on.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, answer external phone calls, and move freight. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees. Management in the morning all skip out on the evening management early every single day, a luxury the closing staff are not allowed.

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