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      Safeway

      Part of Albertsons Companies

      Engaged Employer

      Safeway reviews

      Service Operations Manager - Service Operations Manager Safeway Employee Review

      4.0
      Oct 14, 2015
      Service operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging and varied work with a nice balance of on the job training and mentoring. Responsible for running the front end with full accountability.

      Cons

      Store Directos (SDS) and ASDs can and do give conflicting directives to those given from outside the store supervisors and corporate. Position not yet integrated well into Safeway stores. Additional responsibilities added weekly.

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      5.0
      May 11, 2026
      Courtesy clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      job was near my location

      Cons

      non flexible, shift-based, and compressed hours.

      1.0
      Jul 5, 2026
      Pic (person in charge)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing at all, only work at Safeway if you're about to be literally homeless

      Cons

      Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, and answer external phone calls. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees.

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