Horrible - Customer Service Representative (CSR) Safeway Employee Review

1.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good pay. Flex schedule.

Cons

Work ethics. Bad communication. Do not care about well being of employees. Note I worked here 2005-2010. Year selector will not allow me to select past 2020.

Explore other reviews about Safeway

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment and flexibility.

Cons

I can't think of anything in particular. It's has ben a few years sense I've moved on.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, only work at Safeway if you're about to be literally homeless

Cons

Genuinely hellish work environment. Management is lazy and absent, customers are the most disrespectful and clueless I have ever encountered. Complete unrealistic labor allocation and expectations. As a PIC, I have to run 9 SCO robots, unlock cases for customers, perform transactions at Customer Service, answer external phone calls, and move freight. Customers rightly get frustrated at the complete lack of care by corporate, and take it out on employees. Management in the morning all skip out on the evening management early every single day, a luxury the closing staff are not allowed.

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