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      Not US Ready - Anonymous employee Sage Employee Review

      2.0
      Apr 17, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in the tiny US office; the UK portion of the team I was a part of is also great. Work life balance is nice.

      Cons

      This is a UK company that says it's putting an emphasis on the US, but this isn't the case. Within the last 6 months the team has been cut in half for a variety of reasons (lay offs, internal politics and leaving for better opportunities). I don't want to waste too much time going into the details, but it's not a place to work where you have legitimate growth opportunities. You can learn some nice things, but otherwise your basically put in a position where you do not have the resources to be successful.

      avatar
      Sage Response
      9y
      Many thanks for taking the time to share this review. Since I joined 12 months ago we have indeed introduced a huge amount of change at Brightpearl to ensure we can execute against our growth plans and better serve our customers around the world. Central to our US strategy was a relocation of our HQ from San Francisco to Austin Texas. This was always a difficult decision as I knew it would impact the lives of our existing team in San Francisco. I love SF, but it was not the right city for us to drive our US expansion plans from. I wished we could have moved faster but am glad this change is now complete and we are now quickly ramping our US team as you advise. I respectfully disagree with your statement that we do not understand the Market, 30% of our customers are based in the US Market and our planned innovations are very much aligned to their needs. Regards Derek

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      1.0
      Jul 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

      Cons

      Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

      6
      avatar
      Sage Response
      4d
      Thank you for taking the time to leave a review and for your many years with Sage. We're pleased to hear that you valued your colleagues, benefits and time off policies. At the same time, we're sorry to read that your experience of our culture, leadership and ways of working left you feeling disappointed. Creating an environment where colleagues feel heard, supported and able to do their best work is incredibly important to us. While experiences can vary across teams and functions, feedback such as yours helps us better understand where we can improve. Please be assured that your comments have been noted and will be reviewed very carefully. We appreciate your openness and thank you for sharing your perspective. We wish you every success in your future career.
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