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      Sage

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      Sage reviews

      There's been ups and downs, but we're on an up! - Customer Experience Manager Sage Employee Review

      4.0
      May 22, 2019
      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Said a million times on here but Sage is full of amazing people who'll do everything in their power to help you - It's now a truly global organisation and working with colleagues from different cultures is inspiring - We've got great working environments, regardless of whether some buildings are more luxurious than others. We're lucky, believe me - Steve Hare is genuinely making a difference. There's been a change in 'the feel' of the place since Steve stepped in. It's noticeable - We're finally focusing our attention on a smaller group of priorities. The pace of change isn't quite as crazy as yesterday. The balance is right - Our brand has finally progressed and I've loved seeing some of the recent campaign creative come to life. Do more!

      Cons

      - Our real differentiator, our service, is struggling. We need to apply the same control over priorities here as the rest of the business. Do the basics really well and we'll be back on track - It's really tough to unravel some customer experience issues due to the (self inflicted) complexity of the business - We seem to struggle to deliver product innovations at pace, and with quality. Can feel like we're perpetually playing catch-up in some segments

      avatar
      Sage Response
      7y
      Thank you for taking the time to write a review. We agree with you 100% about our people. We truly have the best colleagues. We appreciate your feedback regarding how we need to simplify and agree this is best practice. Be sure to share your great ideas with your leadership as we want to hear from you. In all that we do, we will continue to focus on innovation and our amazing customers and colleagues like you. Thank you again for your feedback. We are listening!

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      1.0
      Jul 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

      Cons

      Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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