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Customer & colleague focused - Anonymous employee Sage Employee Review

5.0
Apr 6, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm in my 3rd year with Sage and must comment on the focus Sage has from the very top on its customers and employees, especially during this very challenging time. The CEO is respected and trusted - his employee communications are very well received and in fact the Communications team are doing an excellent job keeping on top of all business and customer communications. I am in a job where I am given plenty of opportunities to learn and stretch myself. I felt lucky before COVID19 to be working for Sage - I feel even luckier now to be working for such a strong, supportive, customer focused organisation.

Cons

More customer insight and testimonials shared internally would increase colleague understanding of why customers choose Sage products

Explore other reviews about Sage

5.0
Jun 21, 2026
Professional services consultant
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

6
avatar
Sage Response
6d
Thank you for taking the time to leave a review and for your many years with Sage. We're pleased to hear that you valued your colleagues, benefits and time off policies. At the same time, we're sorry to read that your experience of our culture, leadership and ways of working left you feeling disappointed. Creating an environment where colleagues feel heard, supported and able to do their best work is incredibly important to us. While experiences can vary across teams and functions, feedback such as yours helps us better understand where we can improve. Please be assured that your comments have been noted and will be reviewed very carefully. We appreciate your openness and thank you for sharing your perspective. We wish you every success in your future career.
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