Decent company, little room for growth - Customer Support Analyst Sage Employee Review

2.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

There are lots of very creative, intelligent, friendly people at Sage. They have talented teams in a number of areas. Good benefits. Employees, for the most part, are well-invested in the company and customers.

Cons

Upper management is completely disconnected from employees. They hold quarterly meetings to keep employees informed, but it's an empty gesture, more lip service than real action. HR is a major offender. I've been there for 10 years, and there seems to be a big movement to recruit new employees, but they don't really care about keeping the talent they have. HR makes no bones about this. The annual review process is a complete joke. They work hard to get new people, but once you're there, they have very little interest in keeping you. So, maybe that's a pro if you're looking to work there, but not if you want to stay. Also, very little career pathing- not much room to grow. I like working with Sage customers, but can't grow here, and am out at my earliest opportunity.

Explore other reviews about Sage

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Endless options to progress in different parts of the business

Cons

Rapid changes, high potential for turnover, manager makes or breaks your experience

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