Technical support analyst, Sage 100 - Senior Technical Support Analyst Sage Employee Review

3.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly, enjoyable coworkers. High level of paid time off, good benefits. Nice campus in Irvine, good employee events.

Cons

Pay is sub-standard for the industry. Too much bureaucracy and overly complex management structure. Lack of career pathing and opportunity for advancement in the technical support departments.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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