- Upper Management: They say they care about the reps, but don't fall for it. If they did, they would not have gotten rid of our power dialer (when they push constant dials). If they cared, they would not have changed the comp plan to punish those not hitting quota. Only ~20% of the team hits quota. We are in sales, everyone is trying to make the most money. If they cared, they would have offered significant quota relief during the brutal holiday months, amid an insane tech stack change. If they cared, they would not have downgraded our software and instead would have made our workflows more efficient. If they cared, they would not threaten corrective action for violating one of their many rule changes that have not been communicated properly to the team. If they cared, they would put actions in front of their words. If they cared, they would understand that sales is a roller coaster. No sales team will maintain the same level of production all the time. If they cared, they would protect the mental health of their team. If they cared, they would treat those directly tied to the company's revenue much better. Remember, you are expendable. They would much rather just hire a new rep and have them go through weeks of training than to cater to the needs of tenured, high-performing reps, who consistently bring in opportunities for the company. Good luck making it to the AE level internally. If you're good with politics, you'll get there.