False promises, lies and toxic managment - Customer Service Sage Employee Review

1.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. Cafe does some nice food.

Cons

Absolutely clueless management. Just repeat the same rhetoric and lie to your face whenever you mention anything outsife thier script. Absolutely no care for your mental health, disabilities or wellbeing. Theu will telly ou theyre inclusive and supportive. But will make your life hell if your ill and harass you with phone calls. Have now resorted to posting fake reviews on here and even had an 'incentive' on at work recently where they rewarded those who left reviews. How unethical and deceptive.

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Sage Response
1y
Thank you for leaving us your review. We strongly recommend contacting People Services so that someone from Colleague Relations can reach out to discuss your experience confidentially. Please note that your feedback will be shared with our Customer Service leadership team so that further investigations can be conducted. Leaving Glassdoor reviews is encouraged, but no colleague is mandated to do this. Glassdoor is simply one of several elements of our listening strategy at Sage, but using it is entirely at the reviewer's discretion. We would appreciate more insight into your claims about the distortion of the messaging around leaving Glassdoor reviews. Therefore, please consider sharing this in your confidential conversation with the colleague relations team or as part of your Pulse survey, should you choose to take it.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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