Great Culture and benefits but lower pay - Customer Service Agent Sage Employee Review

3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The best place to be and to feel at home Work life balance

Cons

The pay is to low and not competitive to the market for someone with 2/3 years experience on the same role.

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Sage Response
1y
Thank you for sharing your concerns. We review our compensation packages annually to ensure they remain fair and competitive. We encourage you to discuss your thoughts on salary with your manager and team for a more informed conversation. We appreciate your feedback and are here to support you.

Explore other reviews about Sage

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are genuinely rockstars in their crafts. The insurance is top notch and PTO is generous.

Cons

Company culture and morale are awful. The salaries are low, policies are dated and not equitable, product and internal tech is dated. Rapid changes due to poor leadership and frequent turnover. Leadership does not seem to possess the ability to pivot once decisions have been made, even if the decision was the wrong one. Company personality is archaic and as far away from forward-thinking as possible.

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