Great team, rapidly growing company - Customer Service Representative Sago Employee Review

4.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance for all CSR's that are all part-time. Good starting pay (now compared to before). No taking work home. You work with different people on a daily basis. Learn new skills each day. Easy work with lots of different aspects to it. Good amount of down time and lack of drama in the workplace.

Cons

No benefits. No one can get full time position unless you're a supervisor. Many slow periods in the year, so non-salary workers may struggle a bit. HR is not as involved with the company growing so far. Conflicts of interest between hiring and internal companies make it difficult to protect workers. Weekly/monthly shifts and payment change and you may not know your schedule until the weekend before your workweek.

Explore other reviews about Sago

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You're able to work remote.

Cons

The company is spiraling out of control. There’s a lack of leadership, and efforts to sell to private equity are not going well. Instead of focusing on creating value internally, they are looking externally. The company is heavily reliant on a large number of VP-level staff, with 60% or more of the staff at that level. The rest of the staff is severely underpaid.

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