satisfied initially, but has gone down hill - Anonymous employee Sallie Mae Employee Review

3.0
Dec 15, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Back when the industry was good and we held great employees, it was an awesome place to work, but past 2-3 yrs the company has gone down hill. The company still holds some great people to work with depending on the area you land in.

Cons

Downsized considerable and rather than trying to retain valuable employees by moving them into other positions they were let go. Management is poor at communicating what is expected of their employees or where the company is headed. If you work there at the present, expect to be overworked, untrained, and stressed.

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sallie Mae is a company that truly appreciates hard work and recognizes employees for their contributions. They also understand the importance of family and are willing to work with employees when life circumstances require additional support. It is a place where dedication is valued and employees are treated with care and respect.

Cons

While Sallie Mae offers strong recognition programs, benefits, and support for employees and their families, like any organization there are opportunities to continue improving communication, employee feedback channels, and consistency in the employee experience. Overall, the company demonstrates a commitment to listening to employee feedback and making improvements over time.

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