Upper Level Management - Anonymous employee Sallie Mae Employee Review

3.0
Jun 13, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, Pays well, Good schedule Overall it’s a good company. “It’s a case of one bad apple causing the barrel to be bad”

Cons

Upper level management allows/supports some mid level managers to discriminate regarding age, sex and race. They are fully aware that this manager has had and currently has issues with employees age, sex and race; while they do nothing to address these issues. Upper level managers are aware that specific managers have there own personal issues and they act as if they are afraid to say anything. They have allowed one particular manager to grow as a cancer within the organization. There has been multiple complaints and allegations about this manager. Agents have requested team changes to get away from this manager and it is consistently look over or swept under the rug.

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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