Overall Sallie Mae is not a bad place to work - Collector Sallie Mae Employee Review

4.0
Jan 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Compared to most jobs the hourly rate is really good and collectors have the potential to make decent money if you don't mind working lots of overtime. Management is easy to talk too, are understanding, and flexible. Work environment is casual.

Cons

Have to work a lot of overtime to meet quotas. The company likes changes every month there is something new and they like to change how we do things. One month they want a task done one way and the next month they will want something completely different.

Explore other reviews about Sallie Mae

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The work culture is quite chill and results-focused. The office space is also quite decent.

Cons

Being a bank, it’s highly regulated so everything we do must go through a thorough compliance review.

4.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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