Bureaucratic - Business Systems Analyst Sallie Mae Employee Review

3.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of resources, both personnel and tools. Big name, well known. Stable business model. 40 hours a week is sufficient and no more is expected.

Cons

Difficult to get a response, let alone help, from resources outside of one's functional group. An attitude of 'keeping my job' over 'doing my job' pervades the culture (at least in the government contract). IT ownership of systems leads to an adversarial relationship with the the business groups (with fault on both sides, of course).

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sallie Mae is a company that truly appreciates hard work and recognizes employees for their contributions. They also understand the importance of family and are willing to work with employees when life circumstances require additional support. It is a place where dedication is valued and employees are treated with care and respect.

Cons

While Sallie Mae offers strong recognition programs, benefits, and support for employees and their families, like any organization there are opportunities to continue improving communication, employee feedback channels, and consistency in the employee experience. Overall, the company demonstrates a commitment to listening to employee feedback and making improvements over time.

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