Great Company Culture, Great Pay!!! - 90 Day Collections Sallie Mae Employee Review

5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Before I took the job at Sallie Mae, I was deciding between this and a career at comcast. I went with Sallie Mae because Comcast was fully remote (I had worked fully remote for several years at the point in my life and wanted some human interaction) but also because the company culture is great. Management seems to genuinely care about their employees and they regularly do things to check in and make changes according to feedback they get from workers. As far as the pay is concerned, there are 4 buckets; 30 day, 60 day, 90 day, and l 120 day. In all 4 of these buckets your base is $20/hour with unlimited OT and a monthly bonus. The monthly bonus for 30 day goes up to about $1500, 60 day about $2500, 90 day about $3500, and 120 day about $4500. Additionally, in the collections department there are 2 other areas that require an interview to get into; LRT and charge off. LRT has a base pay of $25/hour with unlimited OT and a monthly bonus that goes up to about $2500. Charge off has a base pay of $20/hour with unlimited OT and bonuses that go up to $14,000!!! It’s most difficult (aledgedly) but o get into charge off because the same people have been working in the department for several years. Lastly, I will say that contrary to what many work places say, there is legit room for growth at Sallie Mae. Also, all levels of management (including those at the “tips top”) seem to be very personable and relatable.

Cons

I can’t think of any. Before I started at Sallie Mae I wasn’t sure what to think because I read other reviews from other people on other websites like this one. The poor reviews of Sallie Mae however said things like “my boss fired me for being late,” or “Sallie Mae didn’t let me take extra time off.” These are all basic things that most jobs enforce. No cons (at the moment) for me.

avatar
Sallie Mae Response
2y
It is not every day that we receive feedback as detailed and thoughtful as yours. Trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the culture we are trying to create within our company.

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

See reviews by: Helpful|Rating|Date|All