Experience - Loan Advisor Sallie Mae Employee Review

4.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

-a company that is very organized. -policies and procedures are easily accessible. -potential for position advancement after 6 months. -cafeteria, hybrid schedule, exercise room, linked in learning offered, able to change breaks and lunches, pto front loaded and easy to request, etc. -professional development days were voluntary group sessions that allowed different depts to interact. They were really a breath of fresh air (literally, cause you get to get off the phone for an hour or two!) and very interesting.

Cons

-finishing a call but another call coming in (back to back calls all day long) with no time to breathe. -the only way to take a breather was to go unavailable for restroom breaks but those are supposed to be under 3 minutes a day. -no overtime. -many borrowers and cosigners were whether under informed or misinformed after loan was already taken out.

avatar
Sallie Mae Response
2y
Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working with your team members and our unique work perks.

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

See reviews by: Helpful|Rating|Date|All