Always felt lied to - Store Manager Sally Beauty Employee Review

1.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Was fun waiting on customers and helping them with their hair concerns, Great health benefits,Loved recieving the product samples each month.

Cons

No communication between our DM,s stores, D.M. constantly told lies to each store, Felt i could,nt get a straight answer to my employee rights. Employee handbook was,nt clear on many issues, Was told i could,nt actually use my sick days, If you were sick there was no one to cover for you. Some days you needed a personal day. At managers meetings, Everyone always looked unhappy, Like they were broken down, beaten by the company, But still stayed. Major negatism throughout the whole company, T.M. was very unrespectful and condescending, Like he was on a power trip, Out to destroy the souls of the hard working and dedicated Store managers. I,m sure the S.M.s did,nt start out that way! Being beaten down for tiny mistakes, such as a shelf 1 notch down, etc. Was ridiculous, Instead higher ups should have focused on the bigger picture, Were your sales up, Customer counts up? It was extremely demeaning. Just by each store working as a team,sharing information, tips that work, Empowering your staff instead of tearing them down. Insecure higher ups were threatened by that type of employee. Everyone matters and we all make a difference when treated with respect, In return you get respect. " The definition of Insanity is Doing the same thing over and over and expecting different results" .... Albert Einstein " People will forget what you say, they will forget what you did, But they will NEVER forget how you made them feel".... Maya Angelou

Explore other reviews about Sally Beauty

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job I ever had

Cons

Nothing about this company put me off. It was a wonderful ride

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

My store manager and team were wonderful! If you make the right moves you can move up the ladder reasonably quickly,

Cons

You can move up the ladder quickly because turnover is so high. Management will lie to you and tell you whatever you want to hear to keep you from leaving. Your experience is entirely dependent on who your store manager is and if they are willing to advocate for you. District management does not care about employees.

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