Politics and Myopic Thinking Are Destroying This Company - Anonymous employee Sally Beauty Employee Review

1.0
Jul 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Casual Dress Code - Full Service Cafeteria - Friday Half Days

Cons

I had to give a legitimate review after working at Sally for a few years, instead of bullet points. The company culture is seemingly casual, but it has transformed most recently into a very hierarchical environment where politics runs all decision making. The best ideas don't win in the marketplace of ideas, so the smartest people leave the company well before they have advancement opportunities (opting for advancement with a new company once they see what Sally is all about). The only people who are actually happy and motivated are the Senior players and above. I have talked to several employees across departments and the morale is extremely low. In just this past year, I've seen about 30 people leave the company who were with the company less than 1 year in my department alone. There is essentially no on-the-job training and it is plagued with bad processes. There are way too many decision makers for every task, because heaven forbid, someone's ego gets crushed if 1 of 10 senior managers didn't approve the direction. Many people are eager to play the blame game when things go wrong and there is unfortunately quite a gossipy environment (it's a Beauty company, I guess that is to be expected). The worst thing though, is that there is no real structure for advancement. The people who tend to advance quickly are the same ones who perpetuate the politics, kissing up to senior management and never questioning broken processes. These people are not innovators and the company really suffers by having this way of rule.

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5.0
Jan 28, 2026
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CEO approval
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Pros

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Cons

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3.0
Jul 21, 2026
Recommend
CEO approval
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Pros

+ I like the people I work with + I get to look at new products early

Cons

+ Most customers are dumb as rocks and you gotta explain everything in detail like they're 4 1/2 trying to bleach or color their hair... (Some people even try to do that literally and I have to tell them they cant,and guess who doesnt listen...) + Upper management doesnt care about you + You have to upsell a credit card with a huge APR % rate (35-36℅ as of rn) thats not even worth it (which in other stores they might fire you because you dont upsell it enough) + I sometimes have to buy stuff for the store that corporate wont buy for us cause our monthly budget for toliet/cleaning supplies is only 30 dollars and we can only get it from the amazon business page they give us and its either we have toilet paper or paper towels once a month , never both,just either or... + Year appraisals are rigged so you can never EVER get a 4/5 or higher because in their words "nobodys perfect" and also they dont wanna pay us more than 25¢ per raise.

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