CosmoProf division is TERRIBLE - Anonymous employee Sally Beauty Employee Review

1.0
Jul 30, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hours if you're used to retail, no nights and weekends are minimal. Customers are great, since they're all licensed professionals they're knowledgeable in the products and you really get to know your clientelle.

Cons

Store managers who refuse to did in and work with their teams. District manager is dishonest and unprofessional. Saw the DM fire someone who called in sick once- one time and she just fired a good employee. Another employee walked out of the store because the store manager threatened her physically and when she tried to tell the DM, she was basically fired.

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5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job I ever had

Cons

Nothing about this company put me off. It was a wonderful ride

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

+ I like the people I work with + I get to look at new products early

Cons

+ Most customers are dumb as rocks and you gotta explain everything in detail like they're 4 1/2 trying to bleach or color their hair... (Some people even try to do that literally and I have to tell them they cant,and guess who doesnt listen...) + Upper management doesnt care about you + You have to upsell a credit card with a huge APR % rate (35-36℅ as of rn) thats not even worth it (which in other stores they might fire you because you dont upsell it enough) + I sometimes have to buy stuff for the store that corporate wont buy for us cause our monthly budget for toliet/cleaning supplies is only 30 dollars and we can only get it from the amazon business page they give us and its either we have toilet paper or paper towels once a month , never both,just either or... + Year appraisals are rigged so you can never EVER get a 4/5 or higher because in their words "nobodys perfect" and also they dont wanna pay us more than 25¢ per raise.

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