Build you up, to break you down, gotta love Slave's Club! - Associate Sam's Club Employee Review

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay was nice until you top out and are not paid enough for what you do.

Cons

You will be spoken to like you are an idiot and have no clue what you are doing, you are expected to work ANYWHERE in the club regardless if you know what you are doing or not. Sam's Club does not value is employees at all and this new scheduling system they devised shows it. They cut all of their full timers to 32 hours a week (when the old company policy is that if you were classified as full time you would always get 40 hours) I know several full time associates who are struggling because of this now. What makes this new scheduling even worse is if you once worked 5am in the morning management decided that you are no longer needed at this time and they are going to schedule you in the afternoon for member service. I have a good suggestion for Sam's, why don't you see what your associates have to say about when the busiest times are for them and when they think they should be scheduled, it wont hurt to ask their opinion, trust me. Do not work here if you have a life cause once you start here you wont have one, this is just a job, not a career.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
4w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
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Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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