Crappy Company - Anonymous employee Sam's Club Employee Review

2.0
Jan 27, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Starting pay is above what you would make at other retail companies. - Free membership card. - Yearly profit sharing if your store does well in sales. - Very easy to advance into management - An OK job for people only looking to work a few hours a week.

Cons

This is a Wal-Mart company so you'd be a fool to think anything positive about this company. - In order to help the company meet its sales goal, associates are pressured (almost forced) into becoming a Plus member and signing up for a Sam's Club credit card. -Associates are poorly trained. You spend your first day or two on the job stuck in front of a computer learning about the company and the basics of your job title. - Unless you're a full time associate, you're going to need a second job. Part time associates work between 8-25 hours a week. Of course you need a second source of income if those are your weekly hours; however, Sam's Club frowns upon having a second job. They want you to have open availability so you can work when they need you. If you get a second job, there is a strong possibility that you will be cut from the schedule. The same applies to college students as well. Because of this, half of the associates here depend on government benefits to survive - Very easy to move up in management with little education/training. This lead to having supervisors/managers who are incompetent (bad attitudes, poor communication skills, horrible people skills, completely clueless as to whats going on/what they're doing). - You're constantly reminded that you're replacable. "Unemployment is high! There are plenty of people who need a job," is the main thing you hear out of management's mouth. - The is a ton of favoritism. Associates who are in a clique with the right supervisors or managers can get a slap on the wrist for doing something that could cost an associate outside of the clique his/her job. -

Explore other reviews about Sam's Club

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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