Worst Job - Cashier Sam's Club Employee Review

1.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Sam's Share is given annually, coworkers are friendly and professional, the customers are pleasant most of the time, and at times it seems like a small, local grocery store that takes care of its customers.

Cons

Absolutely miserable job if you're a cashier. Unprofessional management and no incentive for the amount of pressure they put on you to sell Plus memberships and credit lines. They give balloons for each renewal or Plus you sell, then you're required to give them back at the end of the day. They see their cashiers as numbers. Every week they tell you what you do wrong and if you don't improve they talk to you rudely. Will not transfer you to another department if you don't succeed at selling memberships. Stressful, low pay for the work administered, constant lifting, and overall a miserable experience.

Explore other reviews about Sam's Club

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

avatar
Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
See reviews by: Helpful|Rating|Date|All