Glad I Left!!! - Cashier, Grocery Associate, Cart Boy, Jewlery Associate Sam's Club Employee Review

1.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Great way to meet new people 2. Decent pay- a little over min wage 3.

Cons

1. If your not popular, a COS, Team Leader, or Manager. Then you have no say so in ANYTHING!!! 2.Why are mangers always on their phone? -Well i cant speak for every Coach, but mine are always on the phone!!! If their not on the phone then their in the office sitting down talking to each other. 3.At the morning meeting we have we talk about our credit sales and plus sales, and they thank eveybody, BUT THE CASHIERS WHO ARE BASICALLY GETTING THEM ALL!!!!!! 4. Members are Terrible. Most of them are old and dont really know how to use a credit card 5. Management are always pushing credits and pluses, but dont want to show you how to get one. 6. "Just get one" is not very motivating!!! Ya cant force people to but something they dont want. I could go on but im not allowed to vent!! lol

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
See reviews by: Helpful|Rating|Date|All