Good short term job, Bad long term job - Cashier, Floor Associate Sam's Club Employee Review

3.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Got time off when i needed it, benefits are ok, Bonus every year($300- $750) varies with store. friendly employees. Have a cafe for lunch thats dirt cheap

Cons

Cashier is probably the hardest cashiering job anywhere,they have a transfer rule which means you must move every item from one cart to the other( this gets old fast when you have to move 40lb water cases and 80 lb salt bags several times a day, and yes im in great shape. Not only that but you have to get hassled all day about selling memberships and credit card all day long in which very few customers are interested in. When i went to the sales floor it was slighlty better but still very hard work especially when you are short handed in your department which happened often because management loves to squeak by on a low payroll, this would not be soo bad if management would pitch in and help on some of the tougher days but they will only continue to bark out more orders to make your day that much harder while they walk around on their cell phones and talk to their famalies all day. I am not a lazy guy by any means, In fact I have been one of the favorite workers for all of the places I've worked including here but when i say you will work you will work.( this could also be because i work at the one of the busiest Sam's clubs in america) The first year i loved it but then changes occured where the goal went from customer sevice to taking as much money from them as possible. Maybe A slower Sams Club is different but be warned!!!

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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