Don't do it. - Grocery Associate/Member Services/Cashier Sam's Club Employee Review

1.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

It's better pay than you will get from Walmart. If you work really hard, catch on fast, go above and beyond(do more than your paid for) do everything managers ask, volunteer for everything and keep your mouth shut you will be promoted in time...don't forget to be real chummy with managers.. This was me for about 6 months.

Cons

On my eval I was told to voice my opinion and talk to my team lead and manager about things I did not agree with. Otherwise I was given an outstanding on eval. I was really liked up to this point and was told I was next in line for Grocery Team Lead. By my 8-9th month I was not like. So, work hard, keep your mouth shut and you will be promoted. General Manager listens to Assistant Managers over anyone, Assistant Managers listen to Team Leads over anyone, Team Leads are out to make themselves look good to get promoted. Open Door policey does not happen. If you complain to the GM about a Team Lead or Assistant Manager it is somehow lost and nothing happens. Walmart needs a union.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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