Casheir - Cashier Sam's Club Employee Review

3.0
Apr 15, 2015
Recommend
CEO approval
Business Outlook

Pros

All coworkers, bosses and COSs(front-line supervisors) are friendly higher pay than other stores

Cons

Most customers are rude, entitled, bratty and don't treat you like a person. You have to stand for your entire shift. You have to sell Plus memberships and credits, which you don't get compensated for separately. Someone who sells nothing and the best seller in the store get the same bonus, which is one time a year in March. Shifts generally run half an hour longer than they are scheduled. Schedules are posted as little as one day in advance. (good luck if you don't work on Friday) Not enough hours, most associates only get 13 hours a week, often people will be scheduled for 0 hours in a week. Casheirs also serve as cleaning crew, emergency cart associates, and all other positions

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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