Commercial or SMB still the same - Anonymous employee Samsara Employee Review

1.0
Jul 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Company has great potential -Our CEO is amazing -Product is incredible

Cons

Commercial was SMB. Doesn't matter what it is called, it sucks. Expect to make 50-100 calls every day and be treated like a child. This is not what they pitched. Every thing you do is controlled and your calls are monitored on screens around the office. Nobody is making money they said we would. Going through the motions until I find something new. Most are.

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People, growth opportunities, work-life balance

Cons

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2.0
Jul 9, 2026
Recommend
CEO approval
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Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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