Cut Throat Sales Culture - Commercial Account Executive II Samsara Employee Review

2.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall Culture is amazing but not in the sales role. CEO is better person than he is a CEO. Benefits are a huge plus to the company with catered lunches, RSU's, and fully stocked kitchens. The people were also amazing here.

Cons

The biggest downsides at Samsara AE role is the unexpected work that is given. You not only have to outbound but its also a customer success manager role tied in. Your original CSM's have so many accounts to maintain that they literally do not have the bandwidth to help every single account. For an experience sales professional, they do not get the basics correct. They still run the old version of SFDC and is very unorganized. From an outbound stand point, they do not have enough key metrics (ex. Decision Maker to DM demo ratio or Dial to Decision Maker Ratio) to determine how effective you were on calls or how many dials it takes to reach someone who can make a decision. Your success literally is determined on how well the growth team did that month to generate you leads. Depending on the territory you get and the amount of reps in that territory determines how many IB leads you will get for the month. They do a great job at spreading them out evenly, however, sometimes not enough to consistently hit an AE2 quota. Which creates more strain on your day 2 day life at Samsara. The worst part of the sales cycle is when there is malfunctions with the software and customers are unhappy you deal with "churn." These "chargebacks" are applied to your next month (not your check) so you start out in negatives from an already impossible quota. They raised quota 4 times in 6 months. Another huge problem is the eery unspoken rules. Most of the reps there are afraid to speak to management or even HR. One of the big benefits that Samara offers is their unlimited PTO, however, it's very frowned upon to use regardless of already hitting your number. Overall, Samsara is very high growth company but definitely at the expense of their sales team.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People, growth opportunities, work-life balance

Cons

Fast-paced environment can be a lot to keep up with at times, AI-fatigue

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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