DROWN in SWAG and STRESS - Commercial Account Manager Samsara Employee Review

1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Catered lunches 4 times a week lots of swag (socks, beanies, hats, shirts, sweatshirts, water bottles)

Cons

DO YOURSELVES A FAVOR.. Sort the reviews to see the most recent reviews. Now scroll through the last 20 reviews. Majority are either 1 or 2 stars. Do not accept a role here. Upper management at Samsara preach culture, but don't practice it themselves. Culture is so bad that a quarter of the Commercial team is either planning on leaving, or are actively looking. Morale is so bad around the office that you can walk into the restroom and overhear people openly complaining about their conversations with recruiters outside of Samsara. Work life balance is non-existant. The company preaches an unlimited PTO, but my PTO requests have been denied both times that I've asked. Lunch is a quick 15 minute chow down at your desk. You can leave your desk, but if a director or manager sees you, they will grill you. Time in/out is managed to the dot. ie) people have gotten 'the talk' after showing up 2-3 minutes after 7. Truckers that you work with are often blue collared buyers and you'll be responsible not only for the sale, but also if they decide not to pay. You'll be making collection calls to the truckers with HQ's in the middle of Iowa. You'll eventually take the financial hit for sales that come back months after the initial purchase. You're basically a Costco of ELD. Every time I ask for help from my manager and director, they have put me in a room to ask if I want to continue my role here. They are not interested in my development as a rep at all, but what I can sell today. My advice to you - look for a sales gig elsewhere. I know I am!

Explore other reviews about Samsara

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great career growth and compensation

Cons

You have to be willing to adapt

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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