Shortsighted sales strategy - Account Executive Samsara Employee Review

2.0
Apr 11, 2020
Recommend
CEO approval
Business Outlook

Pros

- Industry leading product, phenomenal senior and product leadership. - Competitive perks. High risk high reward in sales. Team level events and spiffs frequently. - Pay is competitive if you are a top performer. If you had no experience selling into telematics or blue collar industries, it will be a learning curve from a customer interactions perspective. This can be a pro because those who gel with the sale, which depending on if you're in a role with smaller or event mid-market, can be fairly simple and transactional. The top performers tend to be inner promotes from sales development, who have dealt with blue collar buyers before.

Cons

- Reactive sales management that seems to not be able to keep track of their frequently shifting policies and procedures. Scroll through reviews of Samsara for customer facing roles and you'll see a pattern of mixed reviews. They don't fulfill the promises they make to their employees such as commission relief for 1 time vacation that they sell you on as part of your offer. - A facade of employee care. You're truly just a number. They've got enough $ to throw around for employee events but that doesn't compensate for unnecessarily cutthroat performance policies. Sales targets are no longer being blown out by 300% and the sink or swim mentality from senior sales leadership all the way down to team managers hasn't evolved everyone unnecessarily stressed. -Changing to quarter quotas from monthly quotas isn't throwing your employees a bone, but a natural upmarket evolution for forecasting at a rapid growth company. - Customer churn because of buyers remorse falls on reps as do deliquesces. Clawbacks are common and randomly applied to your sales number. Correspondingly the sales strategy is trial sell and try to close the customer on the first call. If you are apprehensive of over promising or discount selling, this won't be your gig. - Sales enablement is basic. That said, so are Samsara customers for the most part. Prepare to feature and benefits sell to a blown out list of bad data. Most of your customers don't have personal business emails. - This place burns through reps. If you don't gel immediately, you're unwanted. HR is seriously lacking. Under-resourced and not reliable when it comes to relating to employees or providing clarity on very important details such as performance standing.

Explore other reviews about Samsara

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People, growth opportunities, work-life balance

Cons

Fast-paced environment can be a lot to keep up with at times, AI-fatigue

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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