Racist! Work here if you want to be discriminated against - Sales Samsara Employee Review

1.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

They give you a nice laptop but what tech company doesn't?

Cons

The Samsara sales work culture is extremely toxic and racist. You will thrive if you are blonde, white, and come from money. Directors and managers play favorites, and opportunities/recognition is only given to white coworkers. Usually, sales is performance based and everyone is on an equal playing field, however I saw mediocre white employees get promoted faster than the higher performing poc counterparts only because the director favored them more. Samsara is very performative, they made an announcement that they recognized they needed to hire more diverse salespeople during the BLM movement, but guess who they hired after that announcement? All white people. As everyone knows, sales is always a grind, however Samsara takes sink or swim quite literally. PIPs are handed out freely, so there is zero job security. Hitting quota is doing the bare minimum, so get ready to be looked down upon by your manager if you happen to have a "bad" month. This creates a hyper competitive environment, very cut throat. Management only hires people that know how to sell because they will provide zero training. You MUST figure it out on your own. They rely on the success of the company because the product is better than competitors, but have fun trying to get actual constructive feedback by your managers. Samsara sales leaders expects their employees to fall in line with no questions asked. Their word is law and do not care about making improvements. Be careful when filling out those "anonymous" quarterly reviews! Managers will conspire with their team leads to figure out who on the team put in negative feedback. Management is lazy and wants to continue working as they always have. I do not approve of the CEO, it's almost as if he turns a blind eye with how the sales org is run. Do better.

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Samsara Response
4y
Thank you for taking the time to share your experience. Your willingness to share feedback is what helps make Samsara such a great place to learn and grow. In regards to diversity, we understand we have a lot of work to do when it comes to diversity, equity, and inclusion (DEI). Over the last year, we focused on our DEI efforts: We set a target to have 40% underrepresented groups* at the Manager Phone Screen stage of the interview process across all roles and management levels. We finished FY21 at 39.52%. In 6 months, we trained 57.4% of our staff in the principles and practices of building inclusive culture. Our goal is to get to 100%. We expanded our DEI Steering Committee - a group of leaders across Samsara representative of various demographics, departments, and positions that work to set strategy in all aspects of company involvement. And we will continue to do more. We recently published our first DEI Annual Report for FY21 to share some of the progress we’ve made and to hold ourselves accountable to the big goals we have over the next few years. You can find it on samsara.com/diversity. Regarding Sales culture and performance: One feature of Samsara’s high-performing sales culture is that there are consistent targets for Sales employees. Failure to meet our sales goals directly impacts our growth as a company. As a part of our process, and to ensure accountability, we clearly communicate the performance improvement policies regularly and set realistic targets on a quarterly basis. The performance improvement process has been modified to allow for a space to persevere through adversity, with more refined coaching and targeted skills development, guided by Sales leadership. Your feedback is important - our Sales and People Ops leadership teams are always open toideas on how we can communicate these goals or improve our processes.

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Cons

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2.0
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Pros

Innovative product, constantly growing the platform

Cons

Compensation doesn’t feel competitive for the workload and expectations of the role. Frequent annual changes—including territory realignments, account books, verticalization, and quota adjustments—create unnecessary disruption and make it difficult to build long-term customer relationships and pipeline. The company has grown rapidly, but account distribution hasn’t always kept pace with headcount, leaving many reps competing for limited opportunity and making OTE difficult to achieve consistently. The Team Lead role is one of the biggest pain points. Team Leads are expected to operate like frontline managers without the compensation or authority that comes with a management position. They carry a fully ramped quota while also traveling, mentoring new hires, leading office hours, answering rep questions, supporting onboarding, and taking on enablement responsibilities. While these leadership opportunities can be rewarding, they often come at the expense of selling time and make it significantly harder to hit quota.

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